Troubleshooting

Extension not capturing

Check:

• Extension enabled

• Signed in

• Site not excluded

• Permissions granted

API errors

Common fixes:

• Verify API key

• Check rate limits

• Review parameters

• Try example code

Extension shows offline

Common fixes:

• Check you’re signed in

• Confirm the extension isn’t paused

• Disable VPN/proxy temporarily

• Reinstall the extension if needed